Chianti’s – Brentwood, CA on OpenTable

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Chianti’s – Brentwood, CA on OpenTable

  1. Overall 2
  2. Food 5
  3. Service 1
  4. Ambience 1

The staff & food was amazing as always! I have never written a negative review anywhere, but this was very unsettling. Unfortunately the owner treated us poorly multiple times. We had booked two reservations for 8 people given that it wouldn’t let us book for more, they then told us we would need to sit at two separate tables which we had no problem with. When telling us, the owner was very rude and repeated himself several times that this was not OK to do on short notice - we were celebrating a birthday party for a New Year’s day baby, so we had a hard time contacting them too far in advance. We felt like we had to be extra kind while there and felt very uncomfortable whenever the owner (who was cooking) would come out. Our waiter Mathew was amazing and kind and even apologized for how we were spoken to. To end the birthday we had an ice cream cake, which we were told it’s $2 per slice to cut, and we were fine with that until the owner came out and (again very rudely) told us no one has ever brought an ice cream cake and he did not know how to cut it. I then said I can cut the cake and he said no because they would still have to charge. I then asked for our cake back and we had to cut it at home. Which again, we had no problem with any of the rules, it was the delivery of the owner and making my family feel uncomfortable at a place that we love to go to several times a year and whenever we want to celebrate any accomplishments or birthdays. Finding a new location for celebrations will be difficult since we love their food, but being treated like this throughout the night was unfortunate.


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